Shipping Policy

Shipping Policy
Attention cold weather is here your temps must be above freezing for shipping of live goods we will happily hold shipping until temp warm up
US shipping only
All shipments for LIVE AQUATICS are on Monday-Wednesday. 
 This may vary for fish due to necessary Fasting prior to shipping.
LIVE AQUATIC ORDERS MUST be claimed within 1hr, of first delivery attempt.
In the event of a DOA ,please send pictures of the LIVE AQUATIC(S), in the UNOPENED bag ,within 1 hour of delivery!
Creditor AQUATIC replacement(if available)will be refunded. Only considering the customer has abided by shipping  policy.
Shipping charges are NON-REFUNDABLE. 
We are not responsible for any shipping delays due to USPS/Fed-EX/UPS however we will try to help you resolve and problems with the shipping service used.

The less time they're boxed up, the happier! Make the necessary arrangements to decrease the amount of time they're packaged. 

Shipping rates are based on whether you want overnight or 2-3day priority mail